Data Privacy Statement

Introduction

This Data Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you interact with our Agua Boo Water Delivery Management System. We are committed to protecting your privacy and handling your data with transparency and care.

Our business provides purified water delivery services, and the System is used exclusively by our employees to manage customer orders, deliveries, and track water containers. This statement is designed to help you understand our practices regarding your personal information.

1. User Access and Accounts

• Agua Boo Water Delivery Management System does not allow public account creation.
• All user accounts are created and managed by the company.
• Only authorized delivery staff may use the app.

2. Information We Collect

Agua Boo Water Delivery Management System does not automatically collect personal or device data.

All data within the app is manually entered by authorized delivery personnel, including:

• Contact Information: Name, address, phone number, and email address
• Identity Verification: Images of valid identification documents
• Property Information: Images of your residence to facilitate delivery and track water containers
• Order History: Details of your orders, delivery preferences, and payment information
• Communication Records: Records of your interactions with our employees

3. How We Use Your Information

The manually entered data is used exclusively for internal business operations, including:

• Processing and fulfilling your water delivery orders
• Managing our water container inventory and tracking loaned containers
• Verifying your identity to prevent fraud and ensure proper service
• Communicating with you about your deliveries and account
• Improving our service and business operations
• Complying with legal obligations

4. Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure access controls to the System (limited to authorized employees only)
• Regular security assessments and updates
• Employee training on data privacy and security protocols
• Encryption of sensitive information
• Secure storage of physical and digital records

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• How long the information is needed to provide our services
• Our legal obligations
• The existence of open accounts or unpaid balances
• The number of water containers currently in your possession

6. Data Security

• The app is only accessible to authorized users with company-issued accounts.
• No login or account management is available to the general public.
• We take reasonable measures to secure all manually entered data within the app.

7. Sharing Your Information

We do not share or sell any customer or delivery data to third parties. All information is used internally by the company and accessible only to authorized staff.

8. System Access and Employee Training

Access to the System is restricted to authorized employees only, and all employees with such access receive training on:

• Proper handling of customer personal information
• Security protocols and password management
• Recognition and reporting of security incidents
• Compliance with relevant data protection laws and regulations

9. Updates to This Statement

We may update this Data Privacy Statement periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Statement on our website and updating the "Last Updated" date.

10. Contact Us

If you have questions, concerns, or requests regarding this Data Privacy Statement or our data practices, please contact us at: